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One of the unique and positive aspects of gamified learning is its ability to make learning easier for a wide array of clients. From CEOs to brand-new employees, the cornerstone of gamification for learning is the same. While many of our blogs focus on the beneficial relationship between a successful, dedicated business model and gamified learning strategies, today we’ll get outside the box a bit and explore how gamification can be just as effective in a more academic and educational setting. Some of our best clients are both instructors and students. Below we’ll explain how gamification can enhance the EQ of educational clients and why that’s so important
EQ in Education
We’ve often shared why we believe EQ (emotional intelligence) is an indispensable asset in business, often increasing loyalty, participation, empathy, and overall morale in the workplace. But that dynamic is not singular to the business world. In fact, it is just as alive and well in schools and other student-teacher settings all over the world. While on the surface IQ might seem paramount to achieving quality academic performance, in reality, the extent of its value is highly dependent on EQ.
You see, similar to the partnership structures of a business, the relationship between an instructor and a student requires a willingness to engage with one another under pretenses of trust and community. Only a strong command and display of EQ can achieve this. In other words, both an instructor and their student could have an unusually high IQ, but a high EQ is what will create the channel for learning and the comingling of those IQs to happen.
Given the technology-saturated moment we find ourselves living in, it should come as little surprise that a lot of students already play video games, either on their phones or at their homes. From this, it should follow that incorporating game mechanics into the classroom is a fantastic method for increasing the productivity of a class. Here are a few ways that gamified learning can help students:
By Increasing Overall Engagement
Studies show that students are more likely to learn effectively if you are using a reward system. Badges, points, rankings, or checkpoints help translate the work the student is completing into a tangible benefit. By increasing engagement, you’ll also see a rise in learning retention as students will be able to relate to the content easier through practice than just reading or watching a lecture.
By Creating Classroom Enthusiasm
Gamification can be used to promote feelings of enthusiasm towards the subject matter, especially in subjects that students struggle with. By creating a gamified system with rewards and team-building measures, students will find themselves enjoying the classroom experience far more.
By Providing Instant Feedback
Most gamification systems generate instantaneous feedback, which students can use to see where they stand among their peers. This information can push a student to try the quiz or activity again to get higher placement and creates motivation for further lesson engagement.
By Augmenting Social Dynamics
Fostering interaction between students can sometimes be quite difficult. Gamified classrooms help students who have trouble with social interaction and give them a reason to work together. This is especially true if you create team competitions that require students to collaborate on challenges and see their work as a communal endeavor as opposed to an individual one.
The pros of gamified learning that we’ve illustrated above are certainly as beneficial to instructors as they are to students. Beyond those, perhaps the most fundamental trait of a good instructor is, paradoxically, a willingness to learn from students. Yes, the instructor’s job may be to be there to guide and bestow knowledge and expertise, but if they are not willing to grow with their students and show it, it’s unlikely the students will respond to lessons and instructions with anything but contempt. Gamification, and it’s a direct correlation to increased EQ, is a fantastic way to help instructors feel more empathetic towards their students and see their worth as both students and teachers. A healthy two-way street dynamic like this will go a long way in building a more motivated classroom environment where everyone feels valued for their time and effort.
Thinking about Gamifying Your Classroom? Semagie is Here to Help
The benefits of gamified shouldn’t be exclusive to the boardroom. Let Semagie enliven your classroom with our highly effective emotional intelligence training programs. With decades of combined experience in cultivating and delivering ground-breaking training, we are eager to help you make your classroom a more immersive and engaging space. To learn more about our live, game-based, and blended learning training services, contact us at (305) 853-9082.
A business is a dynamic and complex organism. Day to day, buildings and boardrooms across the world contain bustling and sharp-dressed people pitching, discussing, and compromising on ideas and values, all to help guide the current and eventual directions of a firm. Despite the often blank, rigid, and icy appearance of companies seen through media streams and news outlets, businesses are as much a place of the heart as they are a place of the head. Vital agendas and verdicts are rarely, if ever, the product of an exclusively intellect-driven decision-making process. On the contrary, such choices are equally the result of the desires, needs, ambitions, joys, and fears of those making the decisions, and each of those inputs contains an emotional core.
Emotional intelligence, also known as EQ, is the ability to identify, understand, and manage your own emotions, as well as those of others. It is essential to decision-making and relationship-building processes. Therefore, it is incredibly important that any business model, whether seasoned or developing, incorporate emotional intelligence training into its curriculum. Let’s explore the significance of emotional intelligence in business and explain why it is indispensable for the success of companies.
It Strengthens Relationships and Builds Social Atmosphere
As any business-minded individual knows, a company is not an autonomous robot. Its longevity, livelihood, and relationship to the world around it are entirely dependent on the affinities between those controlling and working within that company. Partners, personnel, and customers all have roles to play, and it is crucial to prevent any barriers from existing between them.
If business leaders, clients, or employees feel that their needs and concerns are going unnoticed, then the opportunity for agreements concerning agendas and decisions diminishes, which in turn lessens ingenuity. Incorporating EQ training, such as gamification, provides a unique opportunity to fortify a business’s social atmosphere and constituent morale through increasing collective empathy, communication, and listening skills.
It Can Increase Revenue
Here’s a scenario. Five board members tasked with making an executive decision can’t agree on one solution. In time, communication breaks down, and they begin to argue intensely until faced with an impasse. They leave the boardroom without a verdict, each red-faced, feeling personally attacked, and unwilling to speak to one another.
Now imagine that perhaps the decision they needed to make was regarding a new product. If the board members arrived at an accord, then production would have started on the item. This product could be immensely successful, but it never sees manufacture because of the original quarrel.
This anecdote illustrates that businesses run by individuals with a higher capacity for emotional intelligence are more lucrative and productive. Studies prove the effectiveness of investing in emotional intelligence training. Implementing emotional intelligence training will improve your sales performances and encourage employees to harmonize together and move beyond confrontations.
Emotional intelligence self-perpetuates its philosophy. It won’t magically create this atmosphere, but if it receives upkeep and employers incorporate inspired and creative ways to keep it fresh, then its effects will sustain a healthy work environment. Moreover, EQ training will build a collective EQ in a company or firm that inspires each person involved in the attitude and ideology. A business built on the cornerstone of emotional intelligence will encourage outside EQ-minded individuals to apply and fill any job openings, thus perpetuating the EQ ecosystem.
Give Your EQ and Business a Boost with Semagie
At Semagie, we know what makes the creative visionary tick. Our decades of experience combine the best features of emotional intelligence and business to provide you with the most productive result. Our groundbreaking training methods will help to ensure you reach your business goals and that your employees reach their personal goals. Call us at (305) 938-0453 or visit us online to learn more about our gamification strategies and blended training services to boost the success of your business.
Now that we’ve determined the relative value and effectiveness of nurturing and employing emotional intelligence (EQ) in both business and personal contexts, and that there is an emotional component behind most of the things that will make or break employees’ and leaders’ success, it’s time to more acutely explore methods through which your EQ can be maximized. Below we’ve outlined three majorly effective ways of enhancing emotional intelligence.
Empathy, or the ability to understand and share the feelings of another, is a fundamental skill that anyone with a strong command of emotional intelligence practices daily. There are ways one can work on their ability to empathize.
Reflect on Your Own Emotions
A strong understanding of your own feelings, why they arise and where they come from, will greatly strengthen your ability to do the same with others.
Ask Others for Their Perspective
Whether about your actions, the actions of another, or an interpretation of an event or occurrence, receiving another’s perspective will help you to see things more like others see them. This will, in turn, help you to understand others better, too. You can then use that knowledge to adjust your dealings accordingly.
Suspend (Temporarily) Your Critiques and Reactions to Critiques
Though it is difficult, doing this can better help us listen honestly and faithfully, thus opening up more space for varied and shared interests, values, and interpretations.
Communicate, Communicate, Communicate
Clear, honest, and confident communication is a key activity to engage in when working to amplify emotional intelligence. If you are great at listening and understanding the perspectives of others, but have trouble dynamically asserting your desires, needs, and values, then your command of EQ is not properly balanced. People with strong emotional intelligence know how to share their opinions honestly while respecting their fellow cohorts. A few tips for improving your communications skills are –
Display Confidence: Being clear and certain in your delivery helps ensure that those around you take seriously your thoughts, words, and advice.
Simply Your Vocabulary: Using ambiguous or vague terms often leads to misinterpretation and miscommunication. To ensure that everyone is on the same page when sharing feelings or ideas, it’s wise to use words that are commonly understood by everyone.
Listen: Easily one of the most important aspects of effective communication is the ability to listen. If you’re ever only thinking about how you plan to respond, you’re unlikely to create an open space for discussion.
Use Gamified Learning
There’s a likelihood one might hear the phrase ‘gamified learning’ and be slightly confused, left asking “what does it mean?”. In simple terms, gamified learning (or gamification) is the process of defining the elements and mechanics which comprise games that make those games fun and motivate players to continue playing and using those same elements in a non-game context to influence behavior and stimulate. Basically, it is the introduction of game elements in a non-game situation.
So, how does a gamification program encourage EQ growth? Well, in contrast to more traditional, antiquated forms of training and team building, gamification places focus not only on the skills required for success in a job, but also on the behaviors. Often individuals are hired for their skills (intelligence) and let go for their behavior (emotional make-up). Placing gamification methodology at the center of your business models or interpersonal development strategies gives you the best of both worlds.
Through dynamics such as making learning more palpable, offering a forgiving learning environment, giving individuals ownership of their learning, providing opportunities for identity work through taking on alternate selves, and just generally making more space for fun and joy, gamification generates scenarios where individuals are asked to engage in both skill-oriented and social, emotional goals paramount to strong leadership and its development.
Maximize Your EQ with Semagie
As a ground-breaker, you know what it means to constantly improve, enhance, and maximize your creative, professional, and inspirational capabilities. As experts with years of experience, we know that doing so requires simultaneously maximizing your control of emotional intelligence, and we know how to help. Just ask our clients.
Through our corporate and education-minded training services, it’s time you considered immersing yourself in the future of cognitive and emotive intellectual enhancement. To learn more about our products and services, call (305) 853-9082 or visit us online to find a program that’s right for you.
If you’ve taken even a moment to browse our website or this blog, you’ve likely come across the term “gamified learning”, alternatively known as “gamification”. While the phrase might sound complex and indicating some kind of expertise as a requisite to understand it, gamified learning is actually a quite simple concept. Below, we provide a clear definition of what it is, how its implementation into both the personal and business worlds can help you achieve your goals, and show how our experts at Semagie can make that happen.
As our society evolves and shifts in the midst of a great expansion of universally available mass technology, the act of teaching has been under significant pressure to adapt and respond in accordance. Since the new millennium, a number of approaches have been offered by practitioners to answer this challenge. Gamified learning is one of these.
In opposition to banal chalkboards and didactic monologues, Gamified learning is the process of integrating game mechanics and rules into a business, community, classroom, or other collective entity as a means of increase motivation, participation, engagement, and loyalty. Gamification takes the data-driven techniques that game designers use to engage players, and applies them to non-game experiences to motivate actions that can ultimately add value to your business. In essence, is it is the introduction of game elements in a non-game situation.
Gamification vs Games
One common mistake that individuals make when they first learn about gamified learning is to equate its introduction into the business atmosphere with introducing a game. There are, however, distinctions between game-based learning (GBL) and gamified learning. In GBL, a leader often uses a literal board, card or video game right out of the box. Its distinct rules are followed and thus, in GBL, playing the game means learning whatever it is the specific game is designed to teach. In contrast, gamified learning platforms amplify the effect of an existing, core experience by applying the motivational techniques that make games so engaging in general. It is not so much bringing a new game into the board-room as it is highlighting the ways that board-room dynamics mimic game mechanics, and bringing that connection to the surface to better build community, competition, and solidarity within your firm.
How Can It Help?
Having a clearer sense for what gamified learning is, you might now be wondering how employing it produces results. The bottom line here is, given the ways it can generate higher engagement, studies have proven that successful application of a gamification model into a company has greatly increased the overall emotional intelligence quotient (EG) of a business. A business with a high EQ mean is more likely to be a business filled with personable people who command both inter-personal and business-centered mentalities. It’s nearly impossible to argue a team populated by that kind of person is not desirable.
In addition, Employee engagement is firmly linked to key business outcomes. Properly-engaged employees can save companies. Studies show that properly engaged employees often double their company’s customer satisfaction rates.
Perhaps one of the most fundamental benefits of gamified learning is that it places emphasis on the activities and actions that make up the business, rather than the results.
When properly designed and implemented, gamification leverages the motivations for feedback, rewards and achievements, and inspires employees and leaders alike to become better and better every day.
Gamify with Semagie
It’s time to become the change you want to see in the world, Let the game-based Emotional Intelligence Training services at Semagie get you there. We have years of combined experience and are keen to help you make the world a better place. To learn more about our live, gamified education services, call (305) 853-9082 or visit us online.
Day in and day out, we are fed the belief that our intelligence quotient (IQ) is the fundamental deciding factor of our ability to thrive in the personal and business world. Semagie is here to tell you differently. When it comes to improving on your successes and achieving an overall higher degree of happiness and productivity, a command of emotional intelligence is as valuable an asset as the rigid statistic of an IQ.
With this in mind, you might be wondering, “Is it possible to enhance or improve upon emotional intelligence on an individual or collective basis?” Thankfully, the answer is an emphatical, "Yes". Here are ways you can nurture yours to crystalize your business ambitions into a series of winning performances.
What is Emotional Intelligence and Why is it Important?
Emotional intelligence (EI) designates the capability to recognize, utilize, and employ your own emotions in ways that can:
It helps you build lasting relationships, flourish at school and work, and realize career and personal goals. EI can also help you to connect with your feelings, bring action from intention, and help you make more informed decisions about what matters to you.
A strong IQ might come in handy during a standardized test or a college application process, but it’s a strong EI that helps you maintain your social, mental, and physical health in the face of the stress that often accompanies those tasks. IQ will help devise a novel technology. EI will help build a network of dependable and creative individuals to implement it.
We are told that the “brains” of the operation is the foundation, but in reality, that is only true if it is collaborating with the “heart”. In other words, IQ and EI work best when neither has a monopoly in the workplace and are instead functioning in tandem.
Enhancing Your EI
Employing EI in your personal and business decisions will help marry your emotivators to your ambitions, convictions, and strengths. What’s more, tactful use of an individual EI in social and business situations can help enhance collective EI among those involved. It’s little wonder then that there is great virtue in nurturing emotional intelligence. The question, then, becomes how to do it. Here are some ways to get you started.
Being assertive in your communication - without being over aggressive - will help you clearly define your goals, needs, and beliefs to you and those around you. People with strong emotional intelligence know how to share their opinions honestly while respecting their fellow cohorts.
When in a conversation, listening actively (as opposed to simply waiting to speak) will help ensure that your response is coming from a place of understanding. This prevents miscommunications and can help generate mutual respect between all parties involved.
It can be detrimental to underestimate the power of your attitude and the ways it can be broadcasted to others. Maintaining an optimist’s mindset in the face of stresses or concerns can go a long way to fortifying the morale of those around you.
Maybe not “crave”, but those that are unwilling to hear an outside critical perspective on their actions are unlikely to ever change them. Instead of responding to constructive criticism with offense or contempt, try to understand where it is coming from, why it is being shared now, and how your actions could be affecting those around you and their performance.
Emotionally intelligent people understand that empathy is a trait that shows emotional strength, not weakness. Empathy helps you to relate to others on a basic human level. It opens the door for mutual respect and understanding between people with differing opinions, situations, and goals.
Need to Enhance Emotional Intelligence in the Workplace? Call Semagie
It’s time to become the change you want to see in the world, and it starts with emotional intelligence training with Semagie. With decades of combined experience in cultivating and delivering ground-breaking training to businesses, we are eager to help you make your world a better place. To learn more about our live, game-based, and blended learning training services, contact us at (305) 853-9082.
Intelligence comes in many forms. While logical-mathematical and linguistic intelligence are often thought of as the predominant measures of a person’s smarts, it’s hard to imagine a society without the beauty and value provided by expressions of musical, existential, naturalist, spatial and bodily-kinesthetic intelligence. But for all the forms of intellect out there, it’s the emotional intelligence (EI) that informs our interpersonal and intrapersonal relations and helps make humans the most influential life forces on the planet.
As social creatures, we reward social skills like empathy, dependability, and charisma far more than brute strength, talent, or intelligence. In business, it takes high emotional intelligence and communication skills to build and maintain every element of your company, including a strong customer-centric culture. Amazon and Zappos are two businesses that have grown tremendously thanks to a genuine commitment to providing customer value first, last, and always. And Semagie specializes in live and online courses that will enlighten you to the power of EI.
Our message is simple: Emotional intelligence is not the “in thing” — it’s an under-emphasized and highly critical aspect of personal development. Let’s explore the ins and outs of emotional intelligence and how it can enhance firms to have a customer-first perspective.
What Is Emotional Intelligence?
The concept of emotional intelligence is only about 25 years old. In 1995, psychologist and science journalist Daniel Goleman popularized the idea that understanding, managing, and expressing emotions greatly improve life outcomes, including social standing and financial success. The term was originally created by two researchers – Peter Salovey and John Mayer. They defined EI or EQ (emotional quotient) as both “the ability to recognize, understand and manage our own emotions,” and “the ability to recognize, understand and influence the emotions of others.”
The ability to recognize and acknowledge your feelings, analyze emotional strengths and weaknesses, and pick up on the feelings of those around you is valuable to anyone seeking to win a war within themselves or navigate the world around them. But the dark side of emotional intelligence can lead some to manipulate the feelings of emotionally vulnerable individuals. The more you understand and regulate your emotions, the better you will be able to protect yourself from the emotional vampires and false prophets that feed on emotional naïveté.
Three Facts About Emotional Intelligence
Emotions Are Natural
One of the least intelligent ways you can handle your emotions is to suppress them. Instead of fighting your feelings, face your demons, and get an authentic understanding of your emotional strengths and weaknesses. Once you have a grasp of your intrapersonal EQ and inner world, you can start to expand your interpersonal EQ through more conscious social interactions and greater emotional expression.
Once you learn how to manage your emotions, you can use them to motivate yourself and others. This secret is what separates great leaders and achievers from mediocre performers, coaches, and executives. Instead of focusing on technique or specific performance variables, exceptional motivators work the emotions of their team members, customers, and themselves to get the results everyone wants.
When you, your employees and your customers are all communicating their emotional needs clearly, everyone involved is eager to continue doing business. But beware of emotional manipulators who will play team members against each other for selfish purposes.
The Emotional Intelligence Link to Customer Centricity
By definition, this link refers to companies that are still transitioning from a company focus to a focus on individual customer needs. This methodology includes profound, reaching, and dynamic advice to further enhance successful companies to supercharge product design teams and facilitate cultures of experimentation on behalf of customers. Here are key emotional intelligence characteristics that drive this phenomenon:
Empathy: The ability to put yourself in the shoes of your customer
Self-Awareness: To be able to understand your perspective and how you can intersect that perspective with the customer
Emotional Motivation: How to uncover and connect with the unspoken, visceral, and emotional motivation of your buyer
Need State Communicating: Turn customer communication away from oneself and toward wants and desires
Let Semagie Help Boost Your Emotional Intelligence!
Semagie clients like Google, Cisco, Havas, Spark44, and more thriving companies sing the praises of Semagie’s Emotional Intelligence and Value-Based Business Education.
Semagie teaches the power of customer-centric business, which takes care of customer needs before and after each transaction. This approach promotes repeat business, increases the lifetime value of each customer, and reduces churn across businesses.
Contact us today at (305) 938-0453 for lessons on diversity, inclusion & equity, leadership skills, intrapreneurship, work ethics, and presentation skills. Get exclusive access to the legendary business development principles compellingly conveyed in the best-selling book Secrets of the Hidden Agenda: a Proven Way to Win Business and Create a Following, courtesy of Kevin Allen’s 30-year career of growing companies and winning business.
Semagie excels at hosting highly-rated workshops to serve globally-focused firms like Expedia, Google, and Oracle. Our live, online, and game-based learning methodologies are preferred by professors and university deans, learning & development directors, human resources personnel, and those in recruiting/hiring positions.
Whether you're interested in a short-term engagement or a multi-faceted academy experience, our programs and initiatives will enable your business to unlock the next level of leadership.
Emotional Intelligence at work
What drives Connection?
Each day at work we pitch an idea to a colleague or a boss, or to a board of directors, or to a new organization, or to a client on behalf of the company for the contract of our dreams. Regardless of who we’re pitching, your success boils down to tan act of connecting and showing someone that its worth believing in you.
Despite what you may think, most decisions, even in business are made with the heart and not the head. Everyone that you engage with at work has a desire, an ambition, a belief, a worry or a fear. It is these heart-felt emotions that almost always drive their decision-making.
It is hardly surprising that many of us consistently underestimate how critical it is to understand the emotional motivations of decision-makers. In a world dominated by facts, figures, benchmarks and bottom lines we sometimes forget that business is, at heart, a human endeavor. Decisions are made by people, and people have needs and agendas. Whether it is the desire to be recognized; to feel appreciated; to create something; to be admired; to lead; or to feel safe and secure, understanding the needs and agendas of decision-makers is a critical driver of business success. The rational face of the decision-maker may be the one that is most obvious to you, but it is the emotional part that actually buys. Getting decisions made your way is fundamentally about people, their ambitions, fears and desires.
Where do these emotional motivators (emotivators) lay?
The emotional motivators that drive decision-making are deep rooted and unspoken. While decision-makers may well rationalize and justify their choices on the basis of hard evidence, the reality is that visceral and implicit emotions are always fundamental to the decisions they take. It is the hidden emotional needs, wants and values that are the true motivators behind every decision. No matter how effective your team or great your product, few pitches will ever be successful or recommendations accepted unless your argument speaks directly to these deeply-felt emotional desires. The first step in influencing a decision is bringing the unspoken wants, needs and values of the decision-maker to the surface.
Does this mean that whatever expressed by the decision-maker is not really the real issue?
Of course there is always a business issue that a decision-maker needs to solve, and your main objective will always be to solve whatever problem the decision-maker has. The difference is that every obvious problem or opportunity takes place in a deeper and less visible context; one that is always linked to an underlying Want, Need or Value. These are the filters through which the decision will be made. Your task will be to resolve the obvious business problem in a way that links to their emotional motivators (emotivator).
How can we define these emotivators?
The ‘Emotivators’ describes the unspoken, emotional motivation that resides in the heart of any decision-maker. The true motivator behind every successful pitch. To drive decision-making in your favor, your pitch must find, tune into, lock onto and ignite the
decision-maker’s Emotivator. The Emotivator is at the root of how people behave and the lens through which people make choices.
What is the Emotivator comprised of?
An Emotivator comes in all shapes and sizes but is always present and always vital. Emotions and desires locked into this are as varied as there are different people in the world, but generally consist of Wants, Needs and Values.
Wants are positive desires to achieve something good. Wants are based on ambition and reflect confidence and a positive view of what the future might bring. Decision-makers may not be able to articulate what the future looks like (that’s where you come in!), but they look forward to it. People with a hidden agenda based on Wants will respond to bold gestures. They will want to feel that you understand them, can see what they see, and share in the excitement of the goal they seek.
Needs are desires for something that is lacking, and may reflect fears, worries, or a longing for an essential missing ingredient that is necessary to function. There is a sense of urgency surrounding the hidden agenda of needs, and this agenda includes a call for confidence. Individuals whose hidden agendas are based on needs are reticent and cautious. They need a good deal of assurance, and need to see confidence in you and your ability to deliver something that they lack.
Values are important and lasting beliefs about what is good or bad and desirable or undesirable. The roots of The Hidden Agenda for people who are motivated by values are their deeply held beliefs. For them, the issue will always be how they set, calibrate and measure their actions in accordance with the compass of their value system.
How does The Emotivator benefit me?
In any competitive situation the individual or company that can apply the greatest sensitivity to the decision-maker’s hidden agenda will have an immediate competitive advantage. The emotivator framework allows you to find the unspoken Wants, Needs and Values of decision-makers and then connect with them in an emotionally powerful way.
Once you have understood who your decision-makers are in terms of their emotivators, you will be able to connect your key strengths (your Core), your key beliefs (your Credo) and everything you wish to be (your Real Ambition) directly to the emotional motivators that drive decision-making. This is a hugely powerful way of selling or pitching, whatever the context.
Behind every decision there is an emotivator, the unspoken Wants, Needs or Values that reside in the hearts of decision-makers. When you identify it and connect your strengths, beliefs and ambitions to this, you win.